Confessions of a Railroad Engineer – Why Trespassers Trouble Me

It was my last run of the night. At about 1:35 a.m. the FrontRunner dispatcher called me on the radio to warn me of a vehicle reported to be on the track ahead of my train. Even before he finished his sentence, I realized that it was just around the curve in front of me. Dumping my 79 mph train into emergency braking was too little too late. All I could do was to apply those emergency brakes and lay on the horn.

As I rounded the corner and hit the full sized pick-up truck pointed nose down into my track, I was still going 63 mph.

I hate making radio transmissions that start with “EMERGENCY, EMERGENCY, EMERGENCY…” and end in “Contact made!!!” But I’ve had to make that radio call twice. Luckily, I only managed to destroy two perfectly good late model pick-up trucks while narrowly missing the fleeing occupants. Unfortunately, about every 3 hours, a person or vehicle is hit by a train.

Heinrich’s Law – How to stop the carnage.

I’ve taught Heinrich’s Law in processing and manufacturing plants many times. This law also applies to trains and railroads. Based on exhaustive research, this law states that for every 300 unsafe acts, there are 29 minor injuries or close calls, and 1 major injury or death. So the way to stop major injuries and death is to eliminate all those unsafe acts.

That’s why railroads in general, and in this case UTA FrontRunner specifically, goes to great lengths to eliminate all possible unsafe acts. Right at the onset of building our modern railroad, the design process included all features possible to keep everyone away from the railroad right-of-way.

Anytime someone breaches this right-of-way, they are trespassing into danger. In my time here, I’ve observed that Heinrich’s Law is a pretty accurate predictor for railroads too.

Our Safety Department has a 3-pronged approach to prevent trespassing, including technological, enforcement, and education. As you might expect from me, I’ll attempt to explain all of this, laced with stories from my personal experiences.

Technological – “If we build it, they won’t come.”Trespassers1

This place was designed to keep everyone safe. Just look around. The grade crossings are not only decked out with lights and gates, but they also have curbing to keep cars approaching the lowered crossing gate from driving around it. Signs are posted, at access points to our right-of-way along the tracks, warning that entrance is dangerous and would be trespassing.

On the station platforms more signs give warning and instructions. “Look both ways… Use designated crossings…  Stand behind the yellow tactile strip when trains approach…”

Even with what was originally built into the infrastructure, like lots of fencing, signage, and lights, problem areas have cropped up.

Even those fancy grade crossing protections, I just mentioned, can be circumvented if you try hard enough. Not long ago, I was approaching one of these crossings shared with Union Pacific. This was an extra wide crossing with two UTA tracks and even more Union Pacific tracks. As I approached at nearly full speed, a car sped into the exit side of the crossing, and then crossed the tracks in front of me while shifting back to his side, so he could exit the other side of the crossing, thus avoiding all safety measures. The dude was driving almost as fast I was. I didn’t even have time to dump it into emergency before it was all over. After the shock of witnessing this close call faded, the thought of what I had read somewhere came to mind. “Five out of six participants find no problem playing Russian Roulette.”

As train engineers, we report all trespassers observed on our right-of-way. These occurrences are tracked so that additional measures, such as surveillance cameras, fencing, and police patrols can be added to the problem areas.

One area plagued with frequent trespassers was a swimming hole discovered by many high school and college age kids looking to cool off from the summer heat. The problem was that they parked their cars on one side of the railroad right-of-way and then cross over several active tracks to their summertime gathering place. Apparently, wire cutters were always included in their standard swimming gear, because the chain-link fence couldn’t survive even a day without renewed breaches. Stronger fencing was added with some success. But probably more effective were the measures taken at their illegal parking area. With appropriate signage, the area gave directions of how to access the swim hole legally, and this parking area became an active tow away zone. Problem solved.

However, more problem areas crop up elsewhere. It’s like we’re playing the arcade game “Whac-A- Mole” here, and the mole soon popped up farther down the line.

When fishing is fabulous word spreads quickly. The bigger problem here is that this was a family event including everything from small children to the family dog trekking into dangerous territory as a shortcut to the fishing hole.

Solutions to the fishing hole were similar to the swimming hole. But not before I experienced one tragedy. There just isn’t time to react when a train comes blasting around the curve from behind at 79 mph… for me or the victims. The two beautiful dogs, running side by side down my track never knew what hit them. It’s a terrible feeling, but I’m thankful they weren’t the small children.

Education – “Teach the Children Well”

Not long ago, there was a YouTube video spreading around of a “Dare Devil” laying down on our UTA tracks and letting one of our FrontRunner trains speed over the top of him. Even though “seeing is believing”, this dramatic video seemed impossible to those of us that work here. “There just isn’t enough space to lay down on the track and not be hit by low hanging parts of the train. Add to that the high speed, with all the associated bouncing and rattling, and the video just couldn’t be real. As it turns out, it wasn’t. Though it looked absolutely convincing to the general public, video editing experts detected anomalies that showed how the train going over the top was merged with video of the “dare devil” laying down on the UTA track.

There are several serious issues that come out of this story. First and foremost, is the lie it teaches to others. How many other wannabe daredevils would believe this and try it themselves? Then of course, there’s the issue of this fellow trespassing onto the railroad track himself to set up and film his phony escapades.

With him providing such clear evidence of his own trespassing onto the FrontRunner right-of-way, the police made quick work of hunting this guy down, and the YouTube video was removed.

However, it’s not just guys like this one that glamorize hanging out on railroad tracks. In pop culture I’ve seen everything from the Rocky Balboa, of yester-year, training alongside tracks with active trains, to a 48 Hours Program of yester-week showing a woman walking along railroad tracks with a beautiful back drop so they can depict healing and serenity.

This leads to the Popularity of railroad tracks as a backdrop for such things as graduation and wedding portraits. The metaphors of life are out there. But please, don’t drink the cool-aid. It’s a lie. What they don’t show is the broken bodies and carnage.

It’s too bad there isn’t something out there that can debunk these lies and deceptions. Oh wait! There is!

Operation Life Saver is a godsend for educating the public on railroad safety. Both on a national level (here), and state wide (here). They teach rail safety in all Drivers Ed courses and to any other group or organization willing to give them a voice. Yes, they even taught a course to me and my class as part of my training to become a railroad engineer. One memorable anecdotal story I still remember from that course was the story of a fellow who thought he was being careful about putting a coin on the tracks well before the train came by. However when it did pass, instead of squashing the coin as intended, it flipped up and whizzed past his head with such velocity that it embedded in the tree next to him. Yes, with these big lumbering iron monsters, the danger is real.

So as a society, how do we develop a healthy fear of these railroad danger zones? Images in my mind, of things I’ve seen recently, haunt me. Memories of a dad slowly walking along on the ties while his little daughter carefully balances to walk on the rail, and of a grandpa with a toddler scavenging along the rails.

What are we teaching our children? Please teach the children well! As a kid bouncing a small rubber ball on a railroad platform, my dad wouldn’t let me retrieve it when it bounced down onto the rails. We walked away and left it there. I walked away with a healthy respect for the railroad right-of-way. My dad taught me well. Please teach the children well.

Enforcement – “Does anyone actually receive a citation for trespassing?”

So what are the actual laws regarding trespassing into railroad right-of-ways? In a nutshell, it’s something like this:

  • A person may not ride or climb or attempt to ride or climb on, off, under, over, or across a railroad locomotive, car, or train.
  • A person may not walk, ride, or travel across, along, or upon railroad yards, tracks, bridges, or active rights-of-way at any location other than public crossings.
  • A person may not intentionally obstruct or interfere with train operations or use railroad property for recreational purposes.

Safe railroad crossings are so important that even emergency vehicles, with lights and sirens blaring, must wait for the crossing gates and lights to clear before proceeding. And even for those of us who are working for the railroad and who are even properly equipped with proscribed safety vests and such, must follow specific protocols and have specific permission from our railroad controllers to enter this right-of-way to do our jobs.

Examples of actions considered trespassing and subject to citations and fines that we see happen frequently include:

  • Taking any shortcut across the tracks (not at a designated grade crossing).
  • Proceeding through any grade crossing that has activated gates or lights.
  • Climbing up on a locomotive (even just for a peek).
  • Cutting across from one station platform to another outside of the designated crosswalks.
  • Attempting to hang on the outside of the train when it is moving.
  • Hiking along the track within the railroad right-of-way (even out of town in the beauties of nature).

So does anyone actually receive a citation for trespassing in these places? As engineers, we call in the offence to the dispatchers, who keep a log of such activities. Frequently, these offences are in front of cameras, so we have additional evidence of the illegal activity. If the dispatcher is able to get field supervisors or police on scene quickly enough, they are also called in. Also as I said, trouble areas are identified and patrolled more heavily.

So I ask the question again. Does anyone actually receive a citation for trespassing? The simple answer is yes they do! Getting such a report of how many and what happens to them is a little more complex because there are many jurisdictions involved. Besides the UTA Police and the Utah Highway Patrol, there are many city and county police jurisdictions along our 88 miles alignment along the Wasatch Front.

However, I did speak with several police officers who work along our railroad alignment and their responses all went something like this.

“Oh yes, all the time.” The first police officer that I asked went on telling me about it so fast that the details blurred. But the bottom line is this. They are frequently writing citation for trespassing on our alignment. And depending on the seriousness of the situation, those can be pretty hefty fines. If the offence is where there is clear signage, or a repeat offender, the fines can quickly go into the hundreds. One officer explained that certain Federal trespassing offences relating to our railroad carry a $15,000.00 fine.

Paying for trespassing with more than money… When things go bad…

Here are a few more factors that make trespassing “Not Cool” from my perspective.

As I’ve said in previous blogs, everything we do when driving the train is time delayed. So if we see a trespasser ahead that we have any doubt about getting out of our way, we will automatically “dump” the train into an emergency stop. This is hard on the train parts like the wheels, and hard on our passengers as it throws them forward unexpectedly. Then even after the trespasser has cleared out of our path, the train comes to a stop and remains in “Emergency” while the entire braking system builds enough air to recharge. So this rough ride and delays are not a good experience for our passengers.

Also, suicide by train is a real thing here at FrontRunner. So anytime someone is suddenly out in front of us, we don’t entirely know their intent. There have been times that the person in front of me was definitely a troubled soul. I am convinced that at least once my emergency stop was in time to save someone from “ending it all” that day.

Not all engineers have lucked out like me that way. One fellow who was just beginning his training wasn’t as fortunate. It was after he went through the process of recovering from experiencing a suicide, I became his instructor.

At one point we were entering a station for our regular stop. This is a very stressful experience for a new engineer to stop just right anyway. But just at this moment, a guy ran forward and lunged toward our track, stopping just before going over the edge of the platform. At that point it became apparent that he was being funny for his girlfriend. My student engineer didn’t think it was funny though. He was suddenly forced to relive the traumatic suicide experience of a few weeks before. Mentally he shut down at that point. Eventually he gave up learning to be an engineer.

There are many others that make sport of playing chicken with the train. I’ve had several experiences where the trespasser was “acting cool” as they slowly clear the track in front of me just in time.

Sometimes while “being cool” they misjudge. Soon after we first started FrontRunner service, back in 2008, a fellow darted in front of the train entering the station. He made it past, but his girlfriend didn’t. She ran straight into the side of the moving train where a handrail hit her in the head so hard that she sustained brain damage that she never fully recovered from.

One lady was trying to cross over station platforms without walking down to the crossing. It was a hard jump down onto the tracks and she broke both ankles.

I’ll never forget coming upon a trespasser dressed in black at dusk. He was walking on my rail with his back to me and I didn’t see him until moments before I would hit him. I can tell you from that experience that at least sometimes you do not hear a train bearing down on you. I hit the horn and he spun around at he fell out of my path. Even though I didn’t hit him, his look of “I’m dead” on his face still haunts me.

Trespassers who are focused on one train frequently become victims of another they didn’t see or hear. Stopped freight trains in crossings scare me because of who might be climbing through and into my path. I’ve even come upon people laying on my track waiting and watching a slow moving freight train on the adjoining track.

In the same area where these previous two incidents happened, a guy climbed though a stopped freight train. Not seeing or hearing it, he walked right into the side of our fast moving FrontRunner train. The impact took his arm off.

Most of these stories are about good people who just don’t understand the danger and thus make a terrible mistake. There are a few heart wrenching stories on the internet that sums this up better than I can. Both of these stories involve kids using the railroad tracks as a backdrop for their photo shoot. One story is from right here in our Wasatch Front.

If you are ever inclined to teach your child how to walk on the rail… or skip the crossing and take a short cut… or do a Rock Balboa and “ train” next to the train… or hangout down there to take cool photos… Please view these two stories first.

ABC News story of Tragedy in rural Maryland (here.)

Union Pacific Selfie Tragedy Story (here.)

I don’t like trespassers… because I like people… and I don’t want to hurt them!

Confessions of a Railroad Engineer – What I Wish My Passengers Understood

UTA Station Signs

“I thought those trains ran automatically… like at Disneyland.”

Back when I was first training to be a railroad engineer for FrontRunner my Beautiful Wife was amazed at how much went into that training. (See Drivers Training – Train Edition) To quote her exactly, she said, “I thought those trains ran automatically… like at Disneyland.”

Since hearing that statement, I’ve see many more examples of misconceptions the general public, and even our regular passengers have about the operation of our commuter railway. Here are a few of my observations along with my responses to them. For additional clarification, I’m including the words of talented Train Host Joe Rees. His train limericks say it better than I can. (www.incrediblepoems.com)

“How do you drive the train backwards? Are you still in the locomotive?”

The FrontRunner trains run adjacent to the back fence along the street that I live on. Not too long ago, a neighbor asked me, “How do you drive the train backwards? Are you still in the locomotive when you are going south?” I think this particular neighbor’s FrontRunner experience is watching from her back yard as the train zips back and forth. But even regular riders sometimes seem confused when we arrive at the end of our line, and within minutes are headed in the opposite direction.

FrontRunner, along with many other commuter railroads around the country, operates as a “Push Pull” system. For us, this means that when we are headed north, we drive the locomotive which pulls the train along behind. Going south, the locomotive pushes from behind while we drive from a little compartment which is in the “last passenger car”. We call this the “Cab Car” because it is equipped with an operating cab that connects to the locomotive’s controls.

In a matter of minutes within arriving at a terminal station, we can “Cut Out” the one end of the consist, “Cut In” the other end and “Turn and Burn” as we say, if the schedule is tight.

FRONTRUNNER – CLEAR

ON THE FRONTRUNNER TRAIN IT IS CLEAR,

THE DRIVER DOES LITTLE TO STEER!

BUT THE RIDERS, WE’VE FOUND

GET A BIT TURNED AROUND

WHEN THE FRONT CHANGES PLACE WITH THE REAR?

Joseph D. Rees

“Smack it like it’s your husband!”

There are a few things about proper station protocol that I wish my passengers understood.

You need to be on time.  And by “on time” I mean early. When it comes to passenger trains, the truth is, “If you’re early, you’re on time. And if you’re on time, you are late. And if you’re late, you are forgotten. (See “People wait for trains, trains don’t wait for people.”)

Even though I’m more likely to wait a few extra seconds if I see you hurrying, I simply can’t delay the train for latecomers. Our schedule is just too tight. (And there would always be one more latecomer to wait for.) It’s not like the bus. Once we’re moving, I can’t easily step on the brake and open the doors again. Once moving, the train is slow to stop, and if any part of the train is off the platform by the time it does stop, I cannot open the doors anyway.

Since you are there on time (which means early), I wish you would read the signs and warnings on the platform. They instruct on how to navigate the system, keep you safe, and remind us all to be nice to each other.

Besides the platform signs, sometimes there are Platform Hosts, along with the Train Hosts who are there to help and answer questions. Please feel free to ask questions. As our limerick poet Train Host put it…

FRONTRUNNER – GO

AN ONERY OLD TRAINHOST, NAME JOE

WORKED THE PLATFORM TEN DAYS IN A ROW,

INSTEAD OF THE TRAIN,

BUT HE DIDN’T COMPLAIN,

‘CAUSE HE LOVED TELLING FOLKS WHERE TO GO!

Joseph D. Rees

One of the things that seems confusing to new passengers is how to open some of the train doors. When the original push button door switches wear out they are being replaced with new-fangled electronic “Tap Switches”. The problem is, pressing these switches won’t activate them. You have to actually tap on the lighted green button. Usually, when a passenger is having trouble opening one of these doors, and we say, “Hit it!” or “Tap on it!” they carefully press, but much harder, to no avail.

When my previous attempt to instruct a nice little lady, who was struggling to open the door failed, I finally said, “Smack it like it’s your husband!” Impulsively now, she smacked the green light with the back of her hand, and the door immediately opened. She was laughing out loud as she stepped onto the train.

HIT THE BUTTON HARD!

When boarding the train, folks resist

To hit the button REAL HARD with their fist!

And, as you may have supposed

the door remains closed

and the train leaves them there and they’re PISSED!

Joseph D. Rees

“Tickets and passes please?”

Tap on, Tap off:

Paying the fare is routine for our commuters.  Most just tap on when they board and tap off when they exit. This convenience works with any electronic fare card such as FAREPAY. But it also works for anyone using a contactless credit card. Credit cards that have the Wi-Fi icon turned on its side work like that. Simply Tap on at the platform card reader before boarding and again when exiting. Just don’t forget to tap off at your destination or you might be charged for further than you went. And you can only tap on and off for one person. Tapping on twice for two travelers doesn’t work. I’ve seen someone try that. I’ve also seen someone who was not traveling, offer to tap on for someone who is. That doesn’t work either. You have to have the card in your possession as proof of payment.

Ticket Vending Machines:

If you need to use the Ticket Vending Machine, please give yourself enough time to read through the options and make your purchase. There may be discount options if you are transferring from a bus or Trax, if you are disabled, a senior citizen, or traveling as a group. However, you may have to wait in line to use the machine, so allow yourself enough time.

Other payment technologies coming soon:

There will soon be more, and easier ticketing options as payment machines are updated and smart phone apps come on line. But the bottom line is that you need to have a valid form of payment BEFORE you board the train.

FRONTRUNNER – GONE

ON THE FRONTRUNNER TRAIN, SHOULD ONE DAWN

WITH A YELLOW-GREEN UNIFORM ON,

LET YOUR MIND BE AT EASE,

IT’S THE TRANSIT POLICE!

SHOW YOUR TICKET AND THEY WILL BE GONE!

Joseph D. Rees

“See Something? Say Something!”

While FrontRunner runs up and down the Wasatch Front, we frequently walk through the train to answer passenger questions, remind passengers to be nice to each other (“Please keep your feet off the seat”), and make sure everyone is safe.

Occasionally, we come across an unruly passenger who seems to be there just to make trouble for others. When trouble arises, whether it’s a medical situation, or a troublemaker not following the rules, we can (and do) respond with a radio call for backup.

We have our own UTA police force frequenting the trains and stations. But local law enforcement in every town also works with the UTA police, responding whenever needed.

Additionally, each station is well covered with electronic surveillance. So if you are up to no good at the station, not only do we know about it. We have video evidence. Hopefully, if you are a law abiding citizen, just making use of our public transit system, this information is reassuring.

Of course everyone’s eyes and ears are valuable in keeping us all safe, and we take our “See Something? Say Something!” campaign seriously. When a passenger reports a suspicious activity, a troublemaker, or anything else that just doesn’t seem right, we do respond to it. If we can handle it on the spot we do. If not we call in back-ups.

However, sometimes it may seem like a problem but it’s not. Here are a few of my stories of such.

Once while walking the train as a conductor, a concerned passenger who was sitting in the south end of the northbound train, while looking through the window of the locked southbound operating compartment got my attention. “Sir, are you aware of that unattended bag, sitting in that compartment?” My response: “Yes sir! That is my personal bag. The compartment is locked and I need to have the materials in that bag in my possession when I drive this train southbound.”

Another time, after we had just arrived southbound into Provo, I was in the process of doing the necessary brake checks as we “turned the train” northbound to head back for Ogden. A very concerned passenger stopped to tell me about the “wheel thump” he had heard while riding. He finished his report with the question, “Do you ever check things like that on these trains?” Most passengers have no idea how often and detailed these sort of inspections are. Take this flat spot on a wheel for example. There are very exacting standards for how large a flat spot can be before it is taken out of service and replaced. Complete passenger car inspections with detailed checklists, inside and out including looking for flat spots on the wheels, occur daily on all trains in service.

Going along with this last story, occasionally I’ll encounter passengers who are bothered by the “bump” they sometimes feel when the train begins to move or slow. Again, I’ll get some version of the question, “Do you ever check under the train to make sure everything is OK?” These “bumps” are caused by the slack action, because of the small gaps in the couplers that hook the railcars together. Cumulatively, as these small gaps are suddenly stretched or compressed, the heavy weight of the train give you a pretty good “bang for your buck.” But these things are also closely inspected on a daily basis.

Along with the “slack action” bumps, when wintertime ice builds up under the train and then breaks free, it can cause quite a ruckus as it ricochets along the undercarriage. Dear passenger, rest assured that these are normal wintertime sounds, and our inspections are detailed and regular.

TRAIN – SCREECH

THE GOOD FOLKS ON THE TRAIN ALL BESEECH,

WHY THE BRAKES ALL EMIT A LOUD SCREECH?

AND THE RIDERS OPINE,

IT GOES STRAIT UP ONE’S SPINE

INTO PLACES OUR HANDS CANNOT REACH!

Joseph D. Rees

“Matt – Guard this with your life. It’s our only copy!”

Those with disabilities are of course welcome to ride anywhere they want, along with all other passengers, however if you need assistance we can best help you in the southern most passenger car. It’s the one farthest from the locomotive. That’s were we have the bridge plate to cover the gap when boarding and exiting, along with personnel to lend any other needed assistance. If you are at this end passenger car and ask for it, we will help you if we can.

Among the many other things that Train Hosts and Conductors do is to collect the many items that are left on the train. It is surprising how often passengers’ things are left behind when they get off. Everything from people’s sack lunches to nice phones and laptops are sometimes left behind. A coworker once told me about a business binder that was left in the seat. On the cover was printed in big bold print, “Matt – Guard this with your life! It’s our only copy!” For the many “Matts” out there whose life is turned upside down because of a careless moment, rest assured that we do our best to find your lost treasures so you can retrieve them from our lost and found.

“Where’s my boots?”

Each FrontRunner train has two bathrooms, one in each of the two cars farthest from the locomotive. Most passengers use these facilities appropriately. However, these always seems to be those few that haven’t yet learned that kindergarten lesson, “Be nice to others.” On the list of “Frontrunner bathroom sins” are prohibited activities such as smoking. Amazingly, there actually are a few people who think if the bathroom door is closed, no one will know. We do know, and you’ll likely be removed at the next stop and cited for it.

I’ve observed many quick change artists, who will step into the bathroom in work clothes and then emerge a minute later dressed for a night on the town. Of course that is no problem. But there are the few, who take over the bathroom like my teenage daughter. Not only do they tie up the bathroom for an hour, stopping those who need it for it’s intended purpose, but when they finally do come out, it’s of no use to anyone else until the train it serviced. Wads of hand towels don’t flush well. I wonder how difficult it must be to take a complete shower from the small wash basin. But it is apparent that some try when there is no more wash water available.

Once one of these scenarios played out with the fellow FINALLY emerging from the bathroom.  He headed to what must have been his previous seat, the hour before and demanded accountability. “Where’s my boots?” Surprised, the conductor replied, “Oh! Were those boots yours? I turned them into the lost and found half an hour ago as we passed through Salt Lake Central Station.”

FRONTRUNNER RESTROOM

ON THE FRONTRUNNER RESTROOM BE SURE

TO PULL THE RED LATCH ON THE DOOR

IF YOU DON’T IT’S A SIN

FOR THE WORLD WILL COME IN

AND YOU WON’T BE ALONE ANYMORE!

Joseph D. Rees

“If you are going to bring treats to class, bring enough for everyone!”

There are a few perks that you can enjoy on FrontRunner. For one, you can bring your bike along. We have a special car equipped with bike racks and all. But please don’t try to bring your scooter or motorcycle on board. Flammable liquids (such as gasoline) are prohibited.

Wifi is also a feature on all FrontRunner trains. Feel free to log in and enjoy. But please keep it to yourself. Headphones are required so that everyone else is free to their own version of enjoyment.

One of the perks with our mode of commuter travel is that it’s ok to enjoy food and non-alcoholic drinks on board. Sometimes as I’m walking through as a conductor, a passenger car will truly look and smell like a dining car.

One Saturday morning, I had just boarded to ride to work, along with a group of extended family. I settled in to work on my latest writing project, but was distracted as this family group settled in all around me. The aroma that wafted out of their carry-on bags told of the breakfast feast that was about to get underway. After a few minutes down the line, when even more of their family group joined them at the next station, they broke out the grub.

Boxes of bagels, tubs of cream cheese, gallons of Orange Juice, and thermoses’ of hot chocolate were just the beginning. The food just seemed to keep coming. It was apparent that they had more food than people. Soon the matriarch of the group was offering the food to the other passengers. Obviously she had learned well the school days lesson, “If you are going to bring treats to class, bring enough for everyone.” She was a very persuasive lady, and soon the whole passenger car became the dining car. It’s amazing what good food can do to unite people from all walks of life.

“If you brought it on board, please take it with you!”

Just a quick note that goes along with the “be nice to others” theme. Please don’t leave messes for others. Trash cans are located on all station platforms. If you brought it on board, please take it with you! It seems just a few too many missed those kindergarten lessons about being nice to others. So we do have cleaners who periodically board to clean up the trashed bathrooms, spilled drinks, and abandoned garbage.

FRONTRUNNER – STAIN

On the Frontrunner, folks should restrain

From leaving wrappers and junk on the train!

And, if you MUST sneeze,

Fold you tissue up, please.

Cause buggers can leave a BAD STAIN!

Joseph D. Rees

“Any passengers remaining will be conscripted onto the cleaning crew!”

There sometimes seems to be confusion regarding our schedule. Half hour service vs. hour service, and week day service vs. Saturday service are too often confused. The result is someone is left waiting longer for the next train or worse yet, the service has ended for the day and the late night passenger has to find an alternate mode of travel.

To simply state the schedule that so many misunderstand, our trains run more often during the peak commuter morning and afternoon/evening times. And they run later on Saturday nights then on weeknights.

Even with the frequent announcements ahead of time that a train will be going out of service, there always seems to be one or two who think if they simply stay put in their seat, we will eventually take them to where they want to go. I’ve had some of these passengers ask me things like, “Well, what are you going to do with this train now? Can’t I just sit here?” Sometimes, a passenger, reluctant to leave will actually try to hide when we walk through to clear the train.

A few times in this situation after most passengers have exited, though in jest, I’ve added more detail to my announcements. “Ladies and Gentlemen, may I have your attention please! This train is now out of service and will be taken back to the yard for inspections and servicing. Any passengers remaining on board will be conscripted onto the cleaning crew and be required to scrub out toilets all night.” I think this detailed announcement helps the reluctant few understand that they probably have better options than continuing their sit down strike.

“I came from Boston, and their trains always run on time!”

With our single track system, it’s a big challenge to keep the train on time. So much is involved here that a previous blog post where I attempted to explain the complexities of achieving this, became three blogs to tell the story. (See Checkers and Chess Part 1Checkers and Chess Part 2Checkers and Chess Part 3)

During our peak 30 minute commuter service, when we have almost twice as many trains in service, all competing for the same signal track, and with the corresponding increased passenger loads that require more time at each station, running on time is a fun challenge. It’s during these times that I am less yielding on extending the station stops for late comers.

Sometimes our passengers are a little too relaxed and forget to exit at their stop. When the light on the green door button goes out, the door will not open no matter how hard you press it. At this point your ride had just been extended to the next station.

FRONTRUNNER – SNOOZE

ON THE FRONTRUNNER TRAIN SHOULD YOU CHOOSE

TO LEAN BACK YOUR HEAD FOR A SNOOZE

MAKE UP A GOOD LIE

AS YOUR STOPS GOING BY

A REASON YOUR BOSS WILL EXCUSE!

Joseph D. Rees

 

When everything is going as planned we can and do run on schedule during these busy times. However, especially with our single track that all trains in both directions must travel on, it doesn’t take much to spoil things.

If one train has a mechanical issue, extended stop for police action, or a switching or crossing gate problem, that train will be late to the next “meet” with the opposite bound train, making it also late. Despite our best efforts, this domino effect rolls through the entire system before long. It is then very difficult to get all trains back on schedule until the peak commuting time is over and we drop back to five trains out in the system instead of nine.

Like I said, despite our best efforts to run on time, with our present system, it doesn’t take much to make us late. Some of these delays are caused by the very passengers that are unforgiving when we are behind schedule. Passengers slow to board or exit the train slows our tight schedule. Even more so when someone forces a door to remain open, causing it to jam. Suddenly a few second of delay becomes 5 minutes or more as we locate the jammed door and fix it.

Another delay is caused when passengers run in front of the train as it enters or exits the station. If we throw the emergency stop, all of the system air is “dumped” into stopping the train. It then takes time to rebuild the air in the system before we can proceed.

Even though our passengers sometimes don’t recognized it, weather related problems such as winter storms causing delays, generally impacts our adjoining freeway more than our railroad. This past winter after an impressive storm slowed our progress as it affected such things as our signal systems, switches, and grade crossing, the train I was conducting on pulled into the station about thirty minutes late.

I listened patiently while receiving a tongue lashing from some of the waiting passengers. When they finished, I apologized for our delay explaining that in the current weather conditions, we were doing the best that we could. When they seemed unsatisfied, I pointed out the fact that if they were trying to get to work on the freeway just then, they would be sitting in that traffic jam for at least two hours, perhaps more. Knowing I was correct, they conceded that we as a railroad were at least doing better than the interstate road system was at that moment.

Another woman, unsatisfied with our best efforts through the stormy weather, indignantly declared, “UTA just needs to get their act together! I came from Boston, and their trains always run on time!”

“The grass is always greener on the other side of the fence”

This woman’s statement left me a little defensive as I pondered if her accusation was fair. Was stacking Salt Lake City’s commuter rail service to Boston’s a reasonable “apples to apples” comparison? Everyone knows that the population density is vastly different. I wondered if Boston’s commuter rail ran on double track, or on single track like we have? How many years has Boston had to refine their commuter rail? I googled it. They boast of having the oldest such system in the United States. Then I read a recent news clip that Bostonians were up in arms because they were talking about dropping their weekend service to save money. The article also made the comparison that, “Even Salt Lake City’s UTA, in a much smaller market provides Saturday service.”

Then another static caught my eye. The previous month’s massDOT’s reliabiltity rating for commuter rail was 86%. During this same period of time FrontRunner’s reliability was in the low 90% range.

Though we continue to have glitches as we strive for perfection on our own reliability, the lady’s “Boston comment” stings less now. I guess no matter who we are, where we came from, or where we are headed, as the old proverb says, “The grass is always greener on the other side of the fence.”

But I want my passengers to know that we go to great lengths to make their train ride a great experience. There is a lot more going into that commitment than meets the eye.

Hello, Goodbye

Hello, Goodbye

As 2016 dies and 2017 is born, as we say goodbye to the old and hello to the new, while we contemplate the past and anticipate the future, my introspective mind replays the human drama I’ve witnessed daily. People watcher that I am, up on my perch in the locomotive northbound, or tucked away in my almost hidden cab car compartment southbound, my memory is full of little glimpses of people’s lives.

The routine daily commute of the many headed to and from school or work, is peppered with memorable little snippets of drama.

Last spring I walked the train as the conductor when an old Frenchman wheeled his very feeble wife onto the train. I knew he was a Frenchman because this was the language he tenderly spoke into her ear. He sat right behind her wheelchair and leaned forward to hold her. She seemed only half aware of her surroundings, but she was fully aware of his presence.

I wondered of their love story. Watching him care for her, I didn’t wonder that it was a beautiful story. He comfortably draped himself over the back of her wheelchair while chatting on his phone, also in French. He seemed as at home as if they were at their place in Marseille, lounging on the sofa, watching TV.

It was chilly outside, an early spring storm in progress. He layered his old jacket on top of her current wraps to help take the chill from her. As we neared their stop, the rain was coming down harder. I watched his worried face. He pulled out another hat, one with fur lined flaps to cover her ears. Then he placed another wrap on top of her. Where he got that one from, I had no idea.

As he ventured out into the rain, seeking their bus connection, I thought of my own Beautiful Wife. Hoping in our declining years, that my health holds out longer then hers, so I can be like this wonderful Frenchman, doting over the love of my life when she really needs me.

I’ve glimpsed many late night farewell hugs and kisses, as lovers young and old are parted by the closing train doors. To some, it seemed to be the ending of a great date. For others a temporary parting, as one is headed to an overnight job, or off to the airport on a business trip.

Frequently, as I roll into the station, a large group catches my eye. The huddle, focused on one person in particular, tells me that this is a farewell. Only one will be boarding my train.

Sometimes it seems that it’s a joyous occasion. The well-wishers are as excited for the new adventure as the traveler.  But more often the sadness of saying goodbye seems to reveal uncertainty. Perhaps the welfare of the traveler is the concern. Likely the parting brings loneliness, a separation with an unknown future.

When I see these tearful, unwilling partings, the image of the first time I was scared to death by a movie comes to mind. I was a small child attending a Saturday matinée. Darby O’Gile and the Little People was showing. (Yes, I’m am that old. This was fifty some odd years ago.) I was scared to death as the Banshee called for Darby O’Gile. My four or five year old self watched in fear and trembling as the Death Coach came gliding down from the stormy night sky to collect it’s unwilling passenger.

As I bring my train to a stop at the station and open the doors, I can still hear the Coachman from that movie command Darby O’Gile, “Step in!”

On one poignant occasion, I was the ominous faceless black robed figure, impatiently waiting to move on into the black stormy sky.

A woman, likely the small boy’s mother, stepped on my train as I locked up the doors and began my departure. Looking back from my mirror was this small boy standing on the platform watching our departure with unrestrained tears as we distanced from the station.

This conjured a wave of sorrow in me. Suddenly I was the little boy, standing on the platform watching as my own mother, who passed away this year, left on the train.

Now I was the driver again, wondering where the woman was headed, which station she would be getting off at. I thought there must be a happy reunion coming on the other end of her travels.

I pondered this experience as a metaphor of life and death. As 2016 closes we, as a society, have watched many of our great ones pass on. As we are left to wonder how life will be without them, I’m the small boy on the station platform watching the train depart with my mother. My mother’s sad goodbye to me soon became a happy hello to my dad and others who have passed on before.

As we say goodbye to this 2016, and the many experiences that went with it, and as we say hello to 2017 and its promise of new opportunities of life, my hellos and goodbyes mean more to me now.

Some of my hellos and goodbyes are framed together within a few seconds on a train platform – small glimpses of the little things that make the drama of life. Many are in life long relationships built with loved ones. But to me, all of these hellos and goodbyes improve me. As I experience them up close or from a distance, they bring me joy and happiness.  They make me a better person. Amidst the trouble and turmoil of daily living, along with the pain and suffering that we all endure, these hellos and goodbyes are the seasonings that make this life worth living.

Checkers and Chess (part 3 of 3)

Railroad Grand Masters Playing 50 Opponents Simultaneously

Bobby Fischer is considered by many to be the greatest chess player who ever lived. I remember watching with interest, back in 1972 – at the height of the “cold war”, when he played the Russian Chess Grandmaster Boris Spassky for the world championship. (Yes, I’m that old!)

Seen as symbolic of the political confrontation between the two superpowers, it was called “The match of the century.” At the time, the Soviet Union had dominated in chess for the previous twenty-five years.

Included in the prime time media frenzy about our American chess genius was a story and photo of a previous exhibition where Fischer played 50 opponents simultaneously.

Fischer playing 50 opponents

With that image in mind, I participated in, watched, and listened as a fierce storm blew into the Wasatch Front and instigated a railroad chess exhibition, where our Railroad Grand Master Controllers were suddenly called to play their own 50 opponents simultaneously.

I was on my regular work, waiting to depart from Ogden with my train, as we were just beginning our peak 30 minute service for the afternoon commute. At about 3:30 pm, just minutes away from my departure time, while watching the severe thunderstorm roll in from the west, the radio came alive with calls from Control. “UTA Control to any MOW in the Clearfield/Layton area.”

MOW was a few miles away but responded to the call. Power was out at the Layton south control point. This was soon followed by the report of the track “showing occupancy” between Clearfield and Layton. More calls continued describing more problems up ahead of me. I didn’t know it at the time, but Utah had just experienced two tornados right ahead of me. Right here in Utah, where even a single small tornado is a rare event.

Before I could get the 20 minutes down the line where this troubled area was, many supervisors and MOW personnel were on the way to inspect the track and man the switches that would now need to be operated manually. However I-15, the freeway along our track, also suffering from the blast of the storm, was gridlocked and our reinforcements, now caught there, were going no where fast.

By the time I arrived at Clearfield Station the “Occupancy” reported earlier had cleared and I was given the directive to proceed at Restricted Speed almost all the way to the next station, which was Layton. Where 79mph was normal, this was a rather long way to go at a maximum speed of 20 mph. But with the mandate to “be able to stop within half the range of vision” of a whole list of possible hazards ahead of me, I went slower than that for much of it.

There were lots of debris strewn along the railroad right-of-way that Union Pacific and FrontRunner share through that stretch. Mostly tree limbs and other small items strewn up very close to the rails. I had to proceed slowly enough to sort out what I was seeing, determine if there was anything that might cause damage to the rails or the train, and be able to stop well before encountering such a threat.

Eventually, I came to a mostly intact metal roof blown from a nearby building. It was just off of our rails but it covered some of the UP tracks. This was the most likely cause of the earlier “Track Occupancy” that originally showed up in the Control Room. I’m sure that continuing wind from the storm had moved it just off of our rails before I had arrived, allowing my train to cautiously venture beyond the Clearfield Station.

After I finally arrived at Layton Station, my train had to hold there and wait for the northbound train, which was now caught behind the dead South Layton signal and switch that splits a siding off the mainline track so trains can “meet” at the station.

Because of the traffic gridlock on I-15, MOW and the Operations Supervisors still hadn’t arrived to help. So the Engineer of the northbound train had to tie down his train, and go down on the ground to manually throw the switch for his train to enter the siding into the station. Besides the process of unlocking it, taking the switch out of automatic and manually cranking it to the proper position, specific radio protocols with the controllers must be followed throughout the process. Once this has all been completed and the engineer is back on his train, which has once again been made ready to go, he now communicates with Control as they follow another set of radio protocols allowing his train to proceed past the improperly displayed signal.

With my train moving from Clearfield Station to Layton Station at mostly 10-20 mph where 79 mph is normal, and the wait while the northbound train worked his way through his signal and switch issues to finally make it into the Station, by now we were really running behind schedule.

The MOW first to respond finally found some back roads that got him to the troubled switch and signal up ahead of me just in time to manually line the switch for my southbound movement so I didn’t have to tie down my train and do it myself. I still had to go through the red signal by-pass procedures which of course continued to delay us even more, but we were finally moving away from the worst of the storm zone.

Problem was, my train was now so far behind schedule that I was out of sync for meeting each of the oncoming northbounds and so I repeatedly had to wait. Now, the numbers of waiting passengers at each station swelled because it had been such a long time since a southbound train had been through. This further delayed my progress as these many irate passengers overcrowded into my late train. By now I was so late that passengers, used to boarding the train behind me, arrived at each station thinking I’m trying to depart a few minutes early.

UTA Warm Springs Control continued to scramble, trying to manage everything going on and somehow get the trains back on schedule. Among many other things I’m sure they were doing, I observed or was aware of the following.

  • With an increasing number of trains now running substantially late, they added at least one extra train to help take up the headway for the many commuters (our King) trying to get home.
  • Extra trains and regular trains falling back to later headways of course increased the management complexity as the already busy single track corridor was even more crowded and the crews on various trains were working other than their normal headways and trains.
  • At some point, these crews needed to be shifted to their correct work positions so they could end their tour of duty at whatever location their work ended and before exceeding their maximum allowed hours of service.
  • Several signals continued to malfunction for some time, requiring Control to continue directing the ground personal who were manually “throwing” the switches, along with the cumbersome process required of them for the trains to proceed after following the “Red Signal By-Pass” radio protocols.
  • Along with the signal problems there were three “Crossing Protections” that stayed in affect for many hours. Each of these crossing protections were separate “Mandatory Directives” that had to be given to each train (when stopped so they could be written down) and then read back to confirm that each detail was exactly correct. The train engineer then had to proceed up to each crossing at a specified speed, while sounding a specified horn sequence. Control needed to keep track of which train and which engineer had received each crossing protection. Because these crossing protections continued for so long, Control needed to reissue the crossing protections to the “new” engineer after the crews rotated out but before they reached the crossings under protection. When the crossing protections were finally released, Control needed to contact every train and every engineer still on duty to void each crossing protection.
  • Along with keeping track (and directing) of the mayhem on the mainline, the required paperwork they now needed to keep up on was just as intense. Along with what I’ve already mentioned about documenting “Crossing Protections”, MOW’s access permits to the mainline track via “Track and Time” and “Fowl Time”, keeping track of what trains were running in what headway, and who the crew members were on all these train in this now mixed up system, they now had reports to complete every time a train departed a station more than 5 minutes late. In this storm of delays, that alone was a mammoth task.
  • The feedback coming from UTA’s customer service department, through instant mediums such as direct customer cell phone calls and Twitter comments needed to be taken into account as decisions were made about whether or not to hold an already late train for transfers from light rail or bus. Most customers were unaware of the challenges to the whole system caused by such a brutal storm on our north end, especially those on the south end of our alignment.
  • At least several of our trains (now working later assignments than they were intended to) needed to be taken out of service for refueling and time sensitive inspections. This was accomplished by making train swaps with “fresh” trains that were ready to go.
  • Also of course getting the proper train crews on their proper trains was an on going process that took many hours to complete.

It was over 8 hours after the storm (after I had gone home) when I finally stopped listening to the radio chatter. Even then, sorting out the aftermath continued. The three crossing protections, scattered in the storm zone, were still in effect when I turned off the radio and went to sleep. It literally took all night to get everything working properly again.

I’m sure when 21 year old Bobby Fischer finally finished his chess exhibition of playing 50 competitors simultaneously, or when 29 year old Bobby Fischer won the “Game of the Century”, he went home, kicked his feet up, open a cold one and said, “Wow, what a game!”

Fisher in match of the Centry

Even though it might be fun to play Chess, “Railroad Control Room style”, for now I’ll leave it to the Railroad Chess Masters of FrontRunner. Because at this point, I’m having too much fun just driving the train.

 

 

 

 

 

Checkers and Chess (part 2 of 3)

Chess

Well, if the rail yard work can be compared to playing checkers, with it’s billions of possible move combinations, then certainly railroad operations out on the mainline should be compared to playing chess with it’s trillions of possible move combinations.

FrontRunner Chess

Each “Chess Piece” out on the Main Line have different functions and move differently about the “Railroad Chess Board” Besides the Railroad Engineers driving the train, there are:

  • Conductors – Sometimes when we aren’t driving the train, as engineers, we work as conductors walking the train making sure everything is the way it should be. We are there to do everything from fix common door problems to getting on the ground to flag the train through malfunctioning crossings.
  • Train Hosts – They are both at stations and on the trains, helping passengers.
  • Field Supervisors – They work throughout the alignment doing everything from dealing with trespassers and other illegal activity to helping with the trains and the rail alignment locations that are having problems.
  • MOW Rail (Maintenance of Way) – Personnel that maintains the rails, switches, etc.
  • MOW Signals – Personnel that maintains the signals systems and automatic controls.
  • Radio Technicians – Maintaining the many two-way radios in our operation as well as the automatic announcement systems on the trains.
  • Frontrunner maintenance personnel – They usually work in the yard, but do venture out on the mainline when a train with problems warrants it.
  • The Instructors – They have licensing authority (can issue and revoke our engineers licenses), give efficiency tests and check rides to determine if we are still doing everything correctly and if we can still keep our licenses or not, and teach the basics to new engineers.
  • UTA Police and Fare Inspectors – Out there keeping everyone honest and safe.
  • FRA inspectors – They can be anywhere at anytime watching our operation to make sure we, as a railroad, are following all Federal Railroad standards.
  • Controllers – They direct everything from a our Control Room. Everything that happens on the mainline is under the direction of the Controller on duty. I think of really good controllers as the “Grandmasters” of our Mainline “Railroad Chess Game.”
  • Customers – And last but not least, I like to think of our customers, the passengers, as the King of our Railroad chess game, because everything else that the rest of us are doing ultimately is to take the best possible care of our passengers, just like the number one objective of all other chess pieces is to protect the king.

 

I read that there are 318,979,564,000 (that’s almost 319 billion) possible ways to play just the first four moves of chess. I think this is a fair comparison our mainline railroad operations.

Even when everything goes like clockwork, it’s a pretty complicated mechanism to run that “Clock”. Timing is everything, as the north and southbound trains meet each other. Typically this is at eight different locations along the alignment during our peak 30 minute service.

All it takes is something like heavy passenger loads, taking longer than usual to board and exit at the stations, to really mess up the schedule for all nine trains competing for the same single track. Add to that a door not functioning properly or a million other mechanical glitches that can happen and the delays can really add up.

Then the Grandmasters in the control room might start changing things up, trying to get the flow of trains down the track in both directions smoothly again. North vs Southbound “train meets” at the sidings may be switched, so that the normally faster train to the meeting point stays on the mainline and the normally slower train, which is now first to get there, goes into the siding and waits for the train to pass by in the other direction.

FrontRunner Control

That maneuver can help get the slower train back on schedule because it won’t have to slow down as it passes the train coming from the other direction. However even that can be tricky. Because the switches have to be lined well ahead of time and then the Controller is committed once he guesses which train to line into the siding.

Other variables that affect the timing and flow of trains as they move in both directions along our single track include the fact that no two engineers drive the train the same way. Sometimes in the mix are new student drivers along with their instructors.

Some engineers drive the trains faster than others. Some try to push the limits of our automatic speed controls and frequently get shut down. That makes them slower in the long run than those who go slower. Some engineers leave such a cushion of safety that they never hear the Cab Signal System beeping  the warning that the train is going as fast as allowed for that particular stretch of track. I would describe these engineers as “Slow but sure”.

As I drive my train, I strive to always run at maximum authorized speed by keeping the “happy chirp” of the cab signals going as much as possible but avoiding getting to the point of hearing the “angry beep” of that signal system saying, “I’m going to shut you down!” I’ve also learned that keeping a train on time has as much to do with efficiently coming into and out of the stations as with running at maximum authorized speed through the open stretches.

All of it involves a fine line between great train handling skills and excessive penalty stops and causing a jerky ride for “The King” our passengers. It’s a lot of continuous practice and work to get it right.

Also, no two trains can be driven exactly the same way. Our 19 locomotives and over 50 passenger cars are constantly being remixed and matched as units are pulled out for repairs or preventive maintenance. Each time a particular consist is changed it handles differently. Variables include locomotive power, exactly what is required to keep the Cab Signals happy, and how the train responds to braking.

Opponents that can challenge the railroad chess players include:

  • Form A Protection – Temporary speed restrictions because of track conditions.
  • Form B Protection – Speed restrictions with possible stops required used to protect men and equipment working on or near the rails.
  • Restricted Speed – Special reduced speed requirements that includes a mandate to watch for and stop before encountering a list of possible obstructions.
  • Additional Speed Restrictions – Can be issued for any speed, for any stretch of track, for any time required, to protect either the train or men & equipment on the ground near the track.
  • Crossing Protections – Special procedures including sounding a horn sequence and speed restrictions, with possible a stop for a flagger at crossings with malfunctioning crossing gate and/or lights.
  • FrontRunner Efficiency Tests – Conditions in place on the train or track requiring the engineer to respond following specific protocols. These many different possible tests, administered under the direction of the training department can vary in complexity and delays to normal operations.
  • Union Pacific Efficiency Tests – Same as the FrontRunner efficiency test when operating on the Union Pacific alignment. One big difference is the Union Pacific supervisor administering the test has less regard for the length and timing of the test that affects FrontRunner’s schedule. I’ve been involved with some of these tests that caused substantial delays to FrontRunner during our peak morning commute.
  • Union Pacific Trains in Emergency – Because of the length and resulting cumulative slack action, when a Union Pacific train applies it’s emergency brakes (regardless of the reason), there is a possibility that their consist may become uncoupled or even derailed. When this happens on our adjoining track, it is possible that our track may be fouled by it. Also, the UP personnel must then walk and make a visual inspection of their train before they can proceed. We have special protocols to follow in how we can proceed past (and reporting about) the UP train as long as it’s in emergency.
  • Police Action on the Train – Whether it’s someone running or hiding from police on the train, or someone is observed engaging in something criminal, the train may be asked to hold at stations while the police do their thing.
  • Police Action on the Alignment – The various police agencies along our alignment will contact our control center anytime they have police action along the alignment. We will then be asked to proceed with various levels of caution (and reduced speed) depending on what is going on and how close they are to our rails. It is surprising how often this happens. Criminals and good people doing dumb things seem to gravitate to the railroad tracks.
  • Medical Emergencies on the trains and at stations – It happens, and does cause the delays you might expect for such things.
  • Bomb Threats – From a positive perspective, the traveling public are increasingly aware of their surroundings. The “See something, say something” awareness campaign is working. I’ve even had my own bag, locked the operating compartment of the train but seen through a small window, reported to me as an unattended bag. Even though it requires man power and other resources, usually the frequent sightings and reports can be quickly investigated and resolved without causing delay to the trains. However, even in my short time working for FrontRunner, I’ve seen these sort of threats close down a station and shutdown and evacuate a train. In the latter case, apparently a homemade tattoo machine, forgotten and left on the train, can look a lot like a bomb.
  • Cars crashed or stranded on the rails – It is surprising to me how often confused, impaired or reckless drivers end up stranded on our rails. Of course this brings disruption to our regular train service, while the incident is investigated and the car is cleared from our tracks. One such incident recently happened on our main line tracks next to our rail yard. The innovative way that our controllers kept our trains rolling, and kept our “King” the customers happy, seemed as clever as the unique castling move in chess where the King is protected by simultaneously trading places with one of the rooks. In our railroad version, our “in service trains” full of passengers, were routed through our yard, thus avoiding being stopped on our closed mainline track. Besides the yard speed restrictions and personnel out throwing yard switches to accommodate their movement, the jurisdiction and communications for the train moved to the yard supervisor and then back to the controller as each train made their “Castling” move.
  • Debris on the tracks – Certain types of debris (blown, dropped, or otherwise left on the tracks) can show “an occupancy” and require investigation before the signal systems are working properly and trains can proceed normally.
  • Disabled train on the alignment – Nothing will disrupt the flow of all the trains running up and down our single track quicker than a disabled train anywhere on the alignment. Frequently, the mechanical problems occur at a station with things like door problems. If something happens causing the train to loose power between stations, the goal is to coast into a station so at least other trains can continue to run down our single track. When that doesn’t work, it’s really inconvenient. Bus bridges around the disabled train and the trains on both ends of the “blocked track” running back and forth on the shortened remaining line then become a reality.
  • Train involved in collision with a person or vehicle – These events, almost always including personal tragedy will stop the train at the scene for hours. Like the disabled train on our single track, bus bridges and the remaining trains making shortened runs on each end of the accident to keep our passengers moving.
  • Extra trains – Whether it’s a single locomotive sent out to rescue a dead train on the alignment, a replacement train to replace one with problems, or an additional train sent out to take up the headway of a substantially delayed train, the extra trains out competing for our precious single track during our peak 30 minute service can really complicate routing and flow of the other trains.
  • Snow storms causing Signal issues – All the switches on our mainline are equipped with heaters to keep them from freezing in cold and snowy weather. In spite of our fancy equipment and all that the Maintenance of Way personnel do to keep these things working, stormy weather always seems to break the weakest links in the chain. The results include stopped trains, engineers tying down their trains, trudging out in the snow to manually throw switches, and a whole list of special radio dialog mandated to keep the system safe while trains begin moving (albeit slowly) through a manual system.
  • Power Outage – Though the specific cause is different, switching and signal issues when the power goes out along the alignment is very much like what happens when snow storms cause havoc with our mainline switches and signals.
  • Tripped Bollards – Bollards are posts mounted in certain places between our rail and very close Union Pacific track. If in these very “tight spots” a UP train (or something from the UP train) trips the bollard, it falls over onto our track causing any of our trains in that area to receive a “Zero Speed” on our cap control signal system, shutting down that train completely.
  • MOW (Maintenance of Way) with Track & Time or Foul Time – Whether it is preventive maintenance or helping to get things up and running when the system fails, The controllers must also keep track of MOW personnel out on the track as well as the trains. Depending on what they are doing, when, and where, various types of permits are granted, and monitored by the controllers so that the trains and employees who maintain the track system don’t occupy the same space.
  • Common Corridor Emergencies – When the emergency is bigger than just FrontRunners’s world, coordination in responding to, and managing the situation includes the other outside entities involved. Just recently, an I-15 wreck, involving a truck with potentially explosive material not only shut down the interstate in both directions for many hours, but also closed a close by section of the FrontRunner track. Like a disabled train on the alignment, Bus Bridges and trains makings shorter runs back and forth on each side of the track closure were included in the responseshe included in the responce de of the track closure also closed a  that the Controllers made in that particular railroad chess game.
  • Trespassers – People along our rails is a constant occurrence. Many don’t seem to know that they are trespassing into dangerous territory. Others know but don’t care. Whether it’s just someone looking for a short cut, a foamer out trying to get the perfect picture, or someone with a death wish, they complicate and often slow our safe passage up and down the rails.
  • Managing delays while holding for transfers – The controllers on duty are often weighing the balance between holding trains for transfers from the other modes of transit which are behind schedule and also making the FrontRunner trains late. “Do they sacrifice a bishop to save the Knight? Which one is more needed in the future to keep the King safe?”
  • Train Host left at the Station – In the hustle and bustle of passengers exiting and entering the train, once in a while the train host, buried in the crowd, is left on the platform (often standing there holding the bridge plate that was just used to help someone in a wheelchair cross the gap from the train.) Once the train is off the platform it can’t go back, and the controller now needs to get another train host on board, somewhere down the line, until it can all be made right again.
  • Holiday “Saturday Service” congestion – Even late at night on a Monday holiday, Controllers deal with congestion along the alignment as the late night “Saturday Service” trains continue until 2:30am, the five overnight trains are deadheading to their starting points in Provo and Ogden, MOW is looking to get on the tracks for inspections and maintenance, and the overnight freight trains are looking for their usual night time windows of opportunity to cross over the UTA Main track as they service the many businesses along both sides of our rail.

Checkers and Chess (part 1 of 3)

Back when I started driving Frontrunner trains for UTA, family and friends would question what there was to do in the rail yard, and why I would have to work so late. Comments like “I didn’t think those trains ran that late?”, “FrontRunner doesn’t start that early!”, and my favorite, “What do you do all night, when the trains aren’t running?”

No! Even though the yard can be that quiet at times, this story isn’t about how we sit and play Checkers and Chess all night.

Checkers

They say that there are literally billions of possible moves in a single checkers game. I think it’s a fair comparison to the possible moves on any given work shift in the rail yard.

Even in our small rail yard, with only twenty-two tracks, and a shop with eleven tracks running into or through, the work that may be needed 24/7 is endless.

It’s certainly not an all inclusive, but here is a list of some typical yard work:

  • Trains entering the yard as they end service. (Usually in the late mornings and at night.)
  • Preparing trains to go into service on the mainline. (Usually in the early morning and afternoon.)
  • Trains leaving the yard in the middle of the night. (To begin service at the north or south end of our line.)
  • Moving trains into and out of the various servicing bays in the shop. (For cleaning, Inspections, refueling, etc.)
  • Moving various railcars and locomotives as required for the maintenance personnel.
  • Breaking up trains for (and building trains after) detailed preventative maintenance work.
  • Staging trains in the yard for the next pullout (beginning of service).
  • Testing trains, both on yard track and out on the mainline after certain repair work is completed.
  • All the associated manual switch lining in the yard for everything listed above.
  • On stand-by to go out in the mainline, with no previous notice, if a scheduled engineer is a no show, late, becomes sick while out on the mainline, etc.
  • On stand-by with replacement trains to bring out onto the mainline to swap out trains experiencing mechanical problems.

FrontRunner Shop

Like in checkers, some movements can only be made when doubled up. While some of this work can be completed by one engineer, other jobs requires at least two or sometimes three to follow all the safety protocols. Work directly in front of, behind, or under any part of a train requires some form of protection. For engineers, the mandated protection is to have another engineer guarding the controls with it locked into what we call “Set and centered”. When coupling or uncoupling a locomotive or railcars, the engineer needs to follow the directions of another engineer on the ground watching the move. Sometimes three engineers are required so both ends of the train can be watched while making the move. And always, any movement that is not forward, and with a clear view for the engineer, requires that another engineer is stationed to watch, and to “call the shove” movement.

Like in checkers, the various combinations of everything that might take place during a “report shift” in the yard can easily number in the billions. No two days are exactly alike.

The busiest “Overnight Report Shift” I’ve ever experienced occurred soon after I was licensed. My scheduled start time was 8:00pm. And in this case I was the only engineer scheduled for the yard that night.

Of course, like always, I was substantially early.

As soon as I arrived, I was asked if I wanted to start early because they needed me out on the mainline. I was immediately driven 20 miles south to meet a northbound train that was lacking a conductor. By the time the train reached our rail yard, they had a replacement for me and I was back in the yard.

Because I was the only one on report in the yard, I wanted to be ahead of the game on everything I could think to do, so I headed out to inspect and line the track for the “Pull in” which would start shortly after midnight.

I only made it halfway into the south yard when “Control” called me on the radio and told me to get the spare train ready for a northbound departure. This meant that a train on our north end was having mechanical difficulties and just in case they couldn’t resolve it, I needed to be ready to go out on the main line with a rescue train.

Getting the train ready included turning on power for each car, starting the locomotive, firing up the HEP (the train’s electrical generator), starting up the locomotive and building enough air in the system for operations, “Cutting Out” the Cab car (for Southbound movement) and “Cutting In” the Locomotive (for Northbound movement), and performing the required brake tests, which included a lot of walking back and forth to visually confirm that the brakes were doing what they should when brakes were applied and released.

By now Control informed me that they did in fact need my replacement train out on the mainline ASAP. I still had to manually line the yard switches for my northbound departure and go back into the operations room for my backpack (which has all my required paperwork to drive the train on the mainline).

It’s surprising how long all that takes to do when you have to do it by yourself.

Finally, I was back out on the mainline, this time driving the train. We made a “Train Swap” where the train crew and passengers continued north in the train I brought to them, and after all the needed brake tests, I “limped” that train back to the yard for repairs. In this case, the broken train could not proceed northbound, but by cutting out the locomotive and cutting in the cab car, I could still drive it southbound.

On my return, finally I was able to walk the rail yard and line the switches to start the pull in. And that’s when the fun began. For the rest of the night I moved as quickly as possible, from one thing to the next. Always there were at least three for four things patiently (and sometimes impatiently) waiting for me to get to them. To condense my story, a sampling of my activities that night are reduced to this bullet list:

  • Direct incoming trains where to go as they enter the yard.
  • Line the track for the next train as each one enters it’s designated track.
  • Help tie down each train when it comes to a stop.
  • Line track for each train to move out of the servicing bay and to it’s parking place.
  • Test the repaired “Broken train” from earlier with movement through the rail yard.
  • Move each train out of the shop and to their parking place as maintenance releases them.
  • Continually reline track as each train moves back and forth to reach it’s correct parking position.
  • After moving each train out of the shop, drive the next one waiting behind it into the shop so maintenance can service, clean, and inspect.
  • Each time I have a train to move, specific protocols must be followed including walking the entire consist and releasing several hand brakes.
  • Of course all of this is done in the dark of night and on hard to walk on “ballast” rocks that the railroad tracks sit on.

Like in my best attempt at playing checkers, I was always thinking as many moves ahead as possible. After tying down this train, here in the east yard, do  I have time to walk back and line the track of the east and north yards for the next train out of the shop? Or should I cut straight across to the south yard to line it for the next inbound train and then move the next train in cue to the waiting servicing crew?  Sometimes a little delay now will save a lot of time later.

Even for someone who’s not afraid to walk a lot, and in fact in the habit of running about 10 miles in my off duty time, this was a very busy night of work. By 6:00am, the end of my shift, I was dead tired.

Confessions of a Railroad Engineer – What I Fear

Back when I began my training as a railroad engineer, I couldn’t help but be impressed with the well developed safety culture. It left what I saw from the food processing industry, that I had just come from, looking rudimentary by comparison. But, I thought it made sense that 180+ years of trial and error, learning from past disasters, and literally generations of refinement would evolve into a very mature safety culture.

Railroad terms such as “The Red Zone” used to describe the immediate area in front of, behind, and under a train that requires specific protocols to be adhered to, paint a graphic picture in my mind of how they got their names.

Breaking certain critical railroad safety rules would cause me to lose my engineer license immediately, as mandated by the FRA (Federal Railroad Administration). So I need to be constantly vigilant in the many procedures that can easily become routine, then mundane, and finally forgotten just once. For example, the average passenger has no idea how many different types, and how frequently, brake tests are performed on each train in service throughout the day. If I forget one of them just once, I’m decertified.

A common cliché, passed along as one engineer takes over the train from another is “Be safe”.

But with all of this talk about what we need to do to “Be safe”, what I fear the most are the safety rules broken by our passengers and by the public in general.

What I Fear:

Trespassers

Unlike how it’s depicted in movies and other media, railroad engineers don’t like seeing someone in our space along the railroad track. Our anti-social behavior of blasting our horn and radioing in for the police instead of the friendly wave like I just watched again on a “Rocky” movie is meant to save lives. This is trespassing into dangerous territory. People who do this sort of thing do not understand the dangers.

For one, there is an optical illusion in play. The size of the train makes it’s speed seem deceptively slower than it may be.

It’s impressive to me, that from a certain angle, how a large jumbo jet that is landing seem to just hang in the air over the ground. It seems to me that it is hardly even moving, when in reality even the latest and greatest 747 jumbo jet with full flaps and slats deployed, it’s slowest speed in the air is still moving at 125 mph. Our trains only go 79mph. But that’s too fast for an unsuspecting trespasser who has misjudged our speed to get out of the way. The shear mass and power of our trains plow the air like a fast moving winter plow in deep snow. The resulting “Wind wake” may suck you into the train rather than blow you away.

For the railroad engineer, is also the fear that the person in front of me on the track is there to end it all. Suicide by train is more common than most would think, and is only reported in the media when the resulting transit disruptions impact and cause delays to many people. Whether they are just being stupid or are there to end it all, we don’t like seeing anyone even close to our danger zone.

Railroad Crossings

Crossings at grade (where surface streets cross railroad tracks) is another possible area that can cause me some fear. As my train approaches our South Jordon Station from the north, I can’t help but notice a street that no longer crosses the railroad tracks. Back in 1938 this street had one of these “at grade crossings”.
School bus crossing 5
The school bus driver, slowly moving through a bad winter blizzard with high winds and almost zero visibility had stopped here but still didn’t hear the train coming. The northbound Denver & Rio Grande Western hit that bus of 39 high school students, killing 22 of them as well as the bus driver. As the worst school bus – train accident in US history, this tragedy led to our nationwide laws requiring buses to stop at all railroad crossings and open the bus door so the driver can both look and listen for oncoming trains.
School bus crossing 6School bus crossing 7
Now as my train moves through the many crossings in our railroad alignment, the biggest crossing hazard isn’t the bus driver who has been trained and is following the crossing safety rules that were written in blood, but the unwary other drivers who like to play Russian roulette.

I fear the impatient driver who has seen too many movies where a stunt driver beats the train in a spectacular fashion. But just as scary to me, is the timid driver who is slowly entering the crossing when the gates come down. Please know, timid driver, that if you become “trapped” by a lowered exit gate, do not stop on the tracks. The railroad wants you to keep on going through it. The gate was made to breakaway in such an event and can be repaired surprisingly quick.

Any time I’m approaching a crossing that is occupied by another passing train, I hope there isn’t someone on my tracks waiting for the train in front of them to get out of their way. They wouldn’t be looking my way or hear me coming. Worse than that is the impatient driver who darts in behind the passing train just as it clears the crossing. I might just then enter that same crossing on another track going 79 mph. The possibility of those same impatient drivers in heavy fog scare me for similar reasons.

Stations

In my work in the food industry, we would have never considered allowing the general public easy access to our heavy active machinery with nothing more that a yellow warning strip to protect them. But in reality, when our trains are entering the station, the potential for disaster is greater then in those manufacturing plants.
Yellow warning strip
It seems that the more teens and young adults get together in social situations, the more they feel immortal, like nothing physically can hurt them. Their “bravery” scares me when my train is entering the station.

There’s a reason that horseplay is always banned in the first tenants of any workplace safety manual. This kind of rowdy behavior, which throws caution to the wind for just a few moments as part of having a good time, can turn a jovial carefree moment into a lifetime of regret and sorrow.

The curmudgeon in me comes out when a teenager’s attempt at flirting with his date includes pretending to shove his gal in front of the train and then saving her by pulling her back to safety. Darting in front of my approaching train in the station crosswalks, or bravely standing on the yellow caution strip and patting the railcars is dangerous. As my three quarters of a million pounds of machinery comes lumbering into the station, I may still be moving 30 mph while slowing to the proper stopping location. Their fool hardy antics scare me to death. As much as I’d want to, I can’t make a sudden stop to compensate for their miss-judgement. An emergency stop, where we dump all the brake system air and suddenly lock-up all the wheels on the train, will only stop the train 20% faster than our regular full service braking action. As the cliché goes, “It’s hard to stop a train.”

Rowdy teenagers, seeking a good time out on the town, aren’t the only ones who seem to miss the sense of potential danger as trains enter and leave the station. Too often, I am scared to death for small children whose parents are on break from parenting at the train station.

I know common parenting practice now days includes more reasoning with the child then forcing behavior on them, however personally, I’d like to see the child live long enough to learn the consequences before making poor safety choices, like testing their limits at the railroad station.

Once a few months ago, on my way to work, I was waiting for the train along with the other passengers including a mother and her tween son. The rambunctious boy ignored his mother’s pleas to stay off the edge of the platform and down by the track. By the time my curmudgeon self stepped in, the train was approaching the station. My rant began with, “Your mother is right…” and ended with a condensed version of if he slipped and fell over the edge, that train right there couldn’t stop in time and you would be ran over. I don’t know if it was my gruff old man voice or the official looking uniform, but that kid lived to ride another train.

On another occasion it was night time at our Salt Lake Central Station. This time I was waiting for my ride home. I watched as several young families also waited for their train. They seemed to be extended family with the several couples seated on the available benches while the dozen small children ran and played some sort of tag game. People watcher that I am, for the next ten minutes, I paid close attention to how these small children darted back and forth from edge to edge of the island platform we were on. It made me uneasy to see the younger ones of the group, toddlers, teetering on the edge next to the track as they played. None of the parents seemed to look up or notice anything about what their happily playing children were doing. The clanking of the train bell seem to alert everyone except these parents and their children. The adult talking continued as did the now dangerous tag game. By the time I was finished reacting to that one, I should probably call my self “The Curmudgeon” instead of “The Story Teller”. Am I the only one who senses danger?

As engineers departing the station, we look back in our mirrors to ensure all is safe behind us. Too often, I see a late would be passenger, running along the platform banging on the door trying to make a dramatic entry like they’ve seen in the old movies. One slip in the 8 inches between the platform and the moving train would be a gruesome scene for everyone there. This futile attempt to open the locked doors is not worth it. I’m thinking that it’s better that they kill 30 minutes waiting for the next train than themselves trying to get on this one.

My biggest scare

To finish my confessional, I’ll tell about the time I have been most afraid while driving the train. It was just a routine morning commute. I was headed south, picking up my regular passengers who ride the train to work everyday. These passengers are mostly seasoned commuters who know the pattern of rail traffic flow every morning and night. Some of them rarely look up as they flow like water, and stream 9onto the train and off again. And that’s why this story got so scary to me.

There had been switching problems up ahead which cause my train to meet another train in a station instead of our usual siding. I thought nothing of it when my train was routed into the east side of the platform instead of our usual west side. As I approached, my regular riders were approaching the station like they always do. My lights and bell were on as usual.

One man, approaching the crossing onto the station platform, had his ear phones in and his phone in his hands. This was normal, but I did make sure we had eye contact so he was aware I was there, coming into the station. He looked at me and then back down at his phone as he stopped walking right in front of the crossing. Moments later as my train just reached the crossing, with his head still down looking at his phone, he started walking again. As I slammed my hand down for the horn button, I didn’t know if I had hit him or not. Then the flash of his shocked face in my mirror told me he was as scared as I was.

Why did he do that? He knew I was there. We made eye contact and he had stopped. I have wondered about that many time since. Was he so used to me coming in on the other side that he somehow thought I was on the west side even though he saw me on the east side? His brain was focused on whatever was on his phone.

Habits and mussel memory are powerful things. That’s why you don’t even think about what you are doing when you work the controls in your car or when you turn on a light in your own house. I’ve learned to change what I normally do whenever there are small changes to my routine. Then I’m even more vigilant in looking out for the safety mistakes others might make. I don’t care if I look like and old curmudgeon for blasting my horn for no apparent reason. I’ll do whatever I can to make my train safe to be around.

Fay Tillack Haroldsen – May 6, 1931 ~ April 3, 2016

In the height of the Great Depression, Fay Tillack was born on May 6, 1931 in Cardston, Alberta, Canada. She was Ernest and Gladys’ first child.
Baby Fay
A few years earlier, Ernie’s family farming future dissolved when the value their farm commodities dropped to nothing, and they couldn’t even give them away without paying the transportation cost. So with Glady’s encouragement, Ernie learned a new trade in barber school.

So at the time Fay was born, this young family was living in the small town of Cardston, where Ernie worked in a hotel barber shop. Fifteen months later, Fay’s younger sister, Winone was born. During the next year Winone had health problems, and business at the hotel barber shop proved to be poor, so when Fay’s Grandmother and Step-Grandfather, Tom and Sarah Burrill, decided to move to the greener pastures of the British Colombia Coast, Fay’s parents decided to tag along.

Struggling to get established in this new place, Fay’s family lived with her grandparents in Victoria, on Vancouver Island.

Happy memories Fay kept from that time include, going on walks with her Grandpa Burrill, playing in large piles of leaves that were everywhere in the fall, and searching for acorns and filling Grandpa Burrill’s pockets with them.

It was while living here on Vancouver Island that Fay was playing in a sandbox that Grandpa Burrill had made for the little girls. She saw a worm, and went running into the house yelling, “Snake! Snake!” Strangely, Fay was never afraid of spiders, but for the rest of her life, she did NOT like worms or Snakes!!!

After about a year, Ernie and Gladys moved from Victoria to Vancouver were Ernie could strike out as an independent barber. The young family arrived with 50 cents in their pocket, and a dresser drawer full of apples. The 50 cents was spent on a quart of milk, a box of corn flakes, and a loaf of bread.

Their three room apartment was behind the barber shop with no outside door. When the two little sisters wanted to play outside, Fay’s mother would lift them out the back window so they didn’t disturb their dad at work in the barber shop.
Ernest at work
Fay had never seen her dad cut hair before. She was totally fascinated as she watched. After a while, a lady came in with her little daughter. Ernie started to cut the woman’s hair while Fay and this little girl went outside to play. Fay had taken a pair of scissors with her, so she proceeded to cut the little girls hair. When it was all over, Fay’s mother was NOT a happy camper. Ernie couldn’t charge the lady for her haircut, and he had to trim up the little girl’s hair as well. It was probably one of the naughtiest things that Fay ever did.

They lived in this apartment behind the barber shop for about two years. From there they moved to a small house. Here Fay became friends with Pat Gregson who lived on the same street.

Both families were LDS. The only church members in the area. Gladys and Mrs. Gregson started the first primary in Vancouver. The only LDS kids were Fay, Winone, Pat, and her brother Walter. But other neighborhood kids joined in and so there were over 20 kids attending. Gladys and Mrs. Gregson weren’t called to this position. They just did it. It did eventually evolve into the first official LDS church primary in the Vancouver area.

Before the Tillacks began to feel a little wealthier, they would walk everywhere or take the bus or streetcar. Back then, Ernie sent his family on a street car and then walked the 5 miles to church to save the additional nickel.

Eventually they had a car, and the family purchased a home on McKay Avenue, near where Ernie owned a barbershop. This was about a mile from Central Park. These are the stomping grounds that my brothers and sisters and I later learned to love on our many visits to Canada and Grandma and Grandpa Tillacks place.
Fay's Curls
As a little girl, Fay had always been a little jealous of Winone’s curly hair. One day while Ernie was working in his wood shop, he pulled some curly wood shavings out for Fay and put them around on her hair so she could have curls. We have a picture of our mom in her wood shaving curls.

It wasn’t long after the family moved to Vancouver that Grandma and Grandpa Burril moved from Victoria as well. They bought a little 5-acre farm in Surrey, which is only about a 25 minute drive from the US border.
Tom Burrill Gardening
Fay loved to go to their place. They had chickens, goats, and all kinds of garden produce, cherry trees, raspberries, blackberries and boysenberries. It was a paradise. The first time that Fay ever heard the word irrigating was here. Grandpa Burril would hand dig little ditches around their 5 acers of crops. Grandpa Burril also made a little playhouse for Fay and Winone and a swing set.

Fay loved coming to this farm so much and taking care of the chickens and the baby goats that Grandma Burril made a five dollar bet with her, that someday she would marry a chicken farmer. Fay ended up losing the bet. But the family joke was that she was too poor to ever pay her grandma back, BECAUSE she had married a chicken farmer.

Fay also hated a snot nosed little kid in the neighborhood named Norman. She vowed she would have nothing to do with any Norman. Then later, after she was married to a chicken farmer named Norman, when she told us kids these stories, she’d always finish with the advise, “Don’t ever say what you’re NOT going to do”.

In 1940, When Fay was nine years old, her little brother Keith was born. Winone didn’t like losing her position as the baby of the family but Fay was delighted to have a little brother.

One of Fay’s favorite activities during the summer was to swim. She and Winone could almost always talk their dad into taking them to the beach when he got home from work at night. He was always willing. Sometimes, Winone and Fay would take a streetcar to the beach and spend the entire day. When Ernie got off work he would go and get them.

Attending school was never an enjoyable experience for Fay. In those days, the teachers were allowed to use straps on the students, and they were very strict with them. Although she never actually got “strapped”, Fay came pretty close because of not doing her homework. In spite of the harsh environment at school, Fay had the most beautiful handwriting, which has been envied by many, and she developed a love of reading and was an avid reader her whole life.

All of Fays friends were also church members, except one best friend named Pat Richards. Winone was also friends with Pat’s younger sister, and the four of them did things together like pajama parties at each others homes. Pat and Fay were friends all through school, and they occasionally double dated to high school dances. Fay and Winone were the only Mormon girls in the whole school and they didn’t really go to many dances there.

Most of Fay’s social life was connected with their activities in the church. It was a small Mormon branch looking for any excuse to have a party or a dance. These were the kind of dances where a lot of people would come, and everyone danced with everyone else.

When Fay finished school, she wanted to go into nursing. But when she realized how long the training period was, and how much studying would be involved, she decided this was too much like the school, which she did not enjoy.

Instead, she went to work as a telephone operator. She was the kind of operator that would say, “Number please? Thank you.” And then she would plug it in. She worked there for 2 years. She brought home a paycheck every other week of about $45.00. She would pay $20.00 per month out of that to her mother for room and board.

One thing that she used to do was watch for her own phone number on the board. She knew what the number was and where it was located.

Once while she was working, she got a phone call from a very panicky woman. The woman told her that there was a dead man in her basement. Fay wasn’t allowed to really “speak” to the woman. All she could say was “one moment please” and then she rang for her supervisor so she could get her some help.

It was about this time that Fay met Norman. She was attending one of the church dances with her Dad and Winone. Her younger brother, Keith, was too little and her Mom didn’t go either.

When she first saw Norman, she thought he was a missionary breaking the no dancing rules. Then she realized that he probably wasn’t a missionary because he wasn’t wearing a suit and tie.

She had seen the four of them come in the door with the regular missionaries, and she wondered who they were. This was a small branch where everyone knew everyone, and they didn’t have strangers come very often.

Her father, Ernest, must have liked what he saw of Norman because when Fay asked if Norman could give her a ride home, he said, “sure”.

The next morning, Norman picked her up and they drove all over the city. Fay had to work that day so he dropped her off at the Telephone Company later on.

Norman would make the trip to Vancouver to see her when he had breaks from school. He drove up at the end of the semester in January in his 1936 Ford car. He stayed in a cheap motel on Kingsway and remembers going over to their house and playing ping-pong in their basement.

During Easter break, Norman went to visit Fay and they ended up going to Horseshoe Bay with Winone and Pat Richards. They paddled around in the canoes and had a pretty good time.

Then Fay and Norman sat in the car in the Tillack driveway having a pretty good talk and listening to the radio. Their favorite song was . During the course of their conversation, it was decided that they would marry. In the morning they both kind of wondered if what they thought had happened, really had happened.

Fay always had a wit and sense of humor that later we children, grandchildren and others enjoyed in person and on Facebook. A month before the wedding, Fay attended Norman’s college graduation. Fay’s wit and sense of humor was present as she sent a card to her mom telling of her safe arrival. “I’m here; he’s here; we met. I’m hungry; he’s hungry; we ate.” Then later she was already in bed in a shared rented room when she met her roommate, Betty, in the dark of night. Fay said, “I hope you’re Betty.” And Betty answered, I hope you’re Fay.”

After the Graduation they traveled to Idaho Falls to make wedding plans and then Fay returned home to Canada. Within that one month, the Korean War broke out, and the threat of Norman going to war loomed over them.
Norman & Fay Wedding
On July 28th, 1950, Norman V. Haroldsen and Fay Tillack were married in the Idaho Falls Temple. After a fabulous reception hosted by Norman’s parents, the honeymooners headed to Canada to secure Fay’s visa so she could immigrate to the USA. Getting the visa took longer than they had planned and while waiting, they took a side trip to Victoria where Fay lived as a little girl. They mostly stayed in the hotel because of the windy stormy weather outside at the time, but the lobby of the hotel, spread with big banners about the war which threatened to take Norman away didn’t bring much cheer either.

In the end, Norman wasn’t drafted, and they settled into their new life on Norman’s childhood farm in Idaho Falls, Idaho.

Norman and Fay were now ready to start their own family. However, after the first few years of miscarriages, Norman and Fay were afraid they couldn’t have any children. Then finally, the stork started making deliveries. Brian was born in December of 1952, followed 11 ½ months later by Keith. Then a little later, Gary Kent was born in May of 1955.

So Fay gave up her “Big city life” on the temperate British Colombia Coast for the rigors of “Small farm life” in the sometimes harsh climate of Southeastern Idaho.

It was in this winter setting in December of 1956, that the unthinkable happened. Eighteen month old Gary Kent had been sick with the flu, as had the whole family. But he wasn’t getting any better so they took him to the doctor. The doctor treated his symptoms and sent him home to bed. The next morning after early chores, Norman checked on him. Gary had died in the night.

Even years later, when we as a family visited Gary Kent’s grave, a Memorial Day tradition, Fay’s raw tender feelings of grieving were fresh. Now almost 60 years later, as we feel the raw tender feeling of grieving, Fay’s joyous reunion with Gary Kent has finally come.

A year after Gary Kent’s death, in the end of November, a baby girl was born. Fay had planned to give her first daughter a name that she had always loved, and after having four babies, she could finally call her daughter Linda.

Linda was spoiled with many gifts because she was the first girl born into the family. Fay loved dressing her up and doing her hair.

After eight years of living and working the family farm with Norman’s dad, they realized that their future was going nowhere. In 1958, they purchased a small fledgling egg farm in Rexburg, about 25 miles north of the Idaho Falls family farm.

In the ensuing years, as the egg business grew, so did Norman and Fay’s family. Eventually, Fay became mother to four more of us. Ronald, Warren, Laurie, and later the family caboose, Catherine came along.

Our family life was great on the farm. We worked and played, and quarreled and prayed, on this little 28 acre world of ours, and our mom, Fay, was the center of it.

In the early days of our egg farm, Norman also worked at the sawmill. So Fay would get the kids up and going in the morning. Then she’d have older brothers Brian and Keith watch baby Linda while she went out to gather the eggs. Her city upbringing hadn’t prepared her for the odors associated with farm life, so she popped a couple of peppermints in her mouth to mask the odors and worked as fast as she could to finish before the mints were gone. Even in later years, Mom always had a bag of peppermints on hand.

This was their life all summer that first year. Dad worked at the saw mill and hated it, wishing he was working on his farm, and Mom worked on the farm and hated it, wishing she was at home caring for her family. Every two weeks, Norman brought home his $65.00 pay check and they would look at their finances to see if they could make it on their own yet. Then on Monday morning he’d go back to the sawmill, and she’d go back in the chicken coop.

Finally, at the end of the summer, when they reviewed their finances, they decided they could finally make it on the farm income. Dad had told me that was a happy day for them, and their celebrations ensued. I’m sure it was just a coincidence that I was born 9 months later.

While living on the egg farm, not all the perils of life were metaphorical, there were also real fires, floods, and earthquakes.

The big Montana earthquake, which damaged our house and messed up our egg production was just a few months after Ronald was born.

In the early spring of 1962, a heavy spring run off flooded the community. Our egg farm was included leaving our house sitting on the only “island” in sight. Fay was very sick and pregnant with Warren, who was later born in June. The National Guard actually paddled a boat up to our house with medicine for her.

Away from the mild temperatures along the Pacific Coast where Fay grew up, even the summer weather was sometimes harsh on her. A year later, late in July of 1963, while trying to watch an air show, Fay got sunstroke and became very sick. Two days later, Laurie was born.

I guess we could include Catherine’s birth in these peril stories with harsh winter weather after her birth, but that is just part of the normal Idaho weather that Fay hated but endured.

The earth quake of ’59, the flood of ’62, the big fire of ’71 (our largest chicken coop burnt down that time), and the Teton Dam flood of ’76 are just a few of our perils of living on the egg farm during those years.

In 1967, Norman and Fay started to build their “dream home”. Fay had told Norman that the longer she had to wait the more elaborate it would be. Norman was glad he hadn’t waited any longer. When it was finished, along with the 7 bedrooms, living, dining, family, and laundry rooms, the down stairs was a winter-time party paradise, with a ping pong table, a pool table, movie theater, a player piano, and a second fire place perfect for those summertime picnics held in the cold of winter.

Fay hosted many gatherings for family and friends in her nice big house. But it was also a very big busy place to keep clean which she worked at tirelessly.

As a family we worked hard and then played hard before it was cliché to say. A typically observed holiday would begin with the boys up early trying to do a whole days work by noon, while the girls worked on preparing a fancy picnic feast. We’d then breakaway to some exotic location like Jackson Hole, West Yellowstone, or Island Park, or just down to Taudphus Park, my personal favorite.

Besides our holiday picnic getaways, other family activities were also memorable, like our Saturday afternoon float trips down Warm River. Of course those always ended in a nice picnic spread as well.

Norman and Fay always loved to travel. Besides the countless road and rail trips to Canada and all over the lower 48 States, they traveled the world including: Australia, New Zealand, Hawaii, England, Austria, Italy, Greece, Egypt, France, Norway, Sweden, Finland, and Denmark.
Fay on Camel
Fay would say that you can never get enough of Hawaii, and she went back there several times. She also was quite the adventurer even later in life. Mom frequently said to us kids, “Don’t ask me if you don’t want, because I’ll always say Yes.” We always wanted her and she always said, “Yes”. Along with all the little things that she accompanied us on, just in the last year and a half, Fay went on a cruise, rode on a motorcycle, went parasailing, and rode in a hot air balloon.

One of Fay’s favorite hobbies was reading. Her favorite books were biographies, mysteries, and church books. She also liked watching movies, sewing, knitting, painting, all crafty type things, and IF she was REALLY bored, she liked to bake.

As a kid growing up, I never knew that she generally didn’t enjoy cooking. The way she fed us, it certainly didn’t show in her actions. But Fay was just that way in how she served others.

Fay had unwavering faith in God. Though she preferred to work in the back ground, her many years of church service included teaching in the Primary for 17 years straight. She taught and served in many other organizations though out her entire life as well. But Fay’s best service to God was her capacity to unconditionally and genuinely accept a person, with all of their flaws, without accepting the ideology represented in their actions. To put it simply, she innately loved the sinner without loving the sin. Fay was gifted with the pure love of Christ.

The egg farm was a great place for Norman and Fay to raise their family, but gradually the economics of the egg business changed, making the small family farm a thing of the past. By the time the last child left the nest, Norman and Fay also needed to leave in search of a better future.

After several years of back and forth to Alaska for work opportunities, Norman and Fay established a new home in Rexburg. Norman now had a new career driving buses, something he also did for Greyline of Alaska. Fay had a growing second and third generation of family to be grandma to.

For the next dozen years, along with work and enjoying their new home with family and friends, Norman and Fay still took road trips to sight see and to visit with family who lived far away. Then about 10 years ago Norman’s health started failing. Fay was right by Norman’s side in the year and a half that they had left together. Watching her at work with him, I thought, she would have made an awesome nurse if it hadn’t been for all that required studying. But selfishly, I’m glad she was home with us kids instead.

Norman passed away almost eight years ago, now. For the rest of her life, Fay continued to devote all of her energy to her large family. This was something that she was really good at too. She knew all 40 grandchildren and 64 great-grandchildren by name and by what was going on in each of their lives.

Literally to her dying day, Fay was as aware of and concerned for her family of children, grandchildren, and great-grandchildren. Only hours before she passed away they were coming to visit with her, and she was inquiring of those far away.
50th
Fay’s big wonderful family is truly her legacy. In the end, it was the only thing that mattered to her. But wisely, even from the beginning of her life, her family is really the only thing that mattered to her. Where ever life took her, she lived it for her family.

Change Day

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As we emerge from the cold of winter, I have a possibility of also emerging from the dark of night. On our upcoming Bid Day, all the UTA FrontRunner engineers line up according to seniority and choose our work for the next four months. On the last bid, I was number 46 of 46. That didn’t leave a lot of choices of work, driving me to continue my nocturnal life that began when I licensed eight months ago. This time I am bidding number 43 out of 52. A little better chance of seeing some daylight.

My Beautiful Wife thinks I make a lousy “night owl”. I have always thought of myself as an early morning person. I think I may get that from my dad who, as a kid on a farm during the great depression, was assigned the task of milking the cows before breakfast and school. He kept getting up earlier and earlier to do his work until his mother threatened him with, “Norman, if you don’t stay in bed until 4:00am I won’t let you milk the cows anymore.”

It’s an eclectic crowd that make up the FrontRunner engineers. Besides coming from other railroads, our backgrounds include bus and truck drivers, the aviation industry (helicopter pilot, air traffic controller, airlines), military, heavy equipment, mechanics, realtors, business managers and owners, social workers, continuing college students as well as those relatively new to the work force.

The supervisor who drove me to the station where I boarded the train to take my licensing “Check Ride” told me about this group of men and women that I was joining. “We are a big dysfunctional family here… bickering and fighting galore. But if anyone from the outside says anything against you, everyone is right there like a pack of wolves to defend you.”

I have since received a lot of advice from my “Big Dysfunctional Family”. Some is just overheard, because I listen more than I talk. I have found that learning from someone else’s mistakes is a whole lot easier than learning from my own. Those who have “been there and done that” have saved me more than once. I take in advise, direct and indirect from all sources that I can, and then mentally sort out what is useful to me. I just smile at the young 40 somethings giving me general “life advise”, thinking they are older and wiser in everything because they have driven the trains longer than me. I take these guys about as seriously as celebrities who are presented as “parenting experts” on a TV program because they are famous.

As I have worked closely with a few of these co-workers, and come to know some of their personality quirks, I feel more and more like a member of this big, likeable, dysfunctional family.

Back when I was training, one instructor was giving me a compliment on my work ethic. He said something like, “You go after the job like Keller. Do you know Keller yet?” When I said that I hadn’t yet met Keller, he added, “He’s an Idaho farm boy who really knows how to work.” Being an Idaho farm boy myself, I took the compliment as kindly as it was meant.

Later, Keller came into our operations room where my trainer and I were. So I was introduced to this very likeable fellow.

Me: “I heard you are from Idaho?”
Keller: “Arizona and Idaho, but I lived in Idaho for over twenty years.”
Me: “Where at in Idaho”
Keller: “Rexburg”
Me: “I’m from Rexburg”
Keller more thoughtful now: “Let me see… Haroldsen… Do you know Norman?”
Me: “He’s my dad.”

My trainer, Keller, and I laughed about this “Small World” coincidence and talked about the strong if not harsh work ethic we came from. I mentioned that you could almost tell an Idaho farm boy if his hands had at least one chopped finger. Keller smiled and held up one of his hands, proudly displaying four and a half fingers. He simply said, “Potato harvest.” I laughed and said, I’ll bet you didn’t take much time off of work for it either. Keller’s reply as he headed out the door to something more productive was, “I was back to work that same afternoon.”

I have worked with many different people from all walks of life. Everyone from kids with their first job to those retiring. From many varied cultures and backgrounds, from those with my same sub-culture (who think and talk like me), to those from exotic places around the world. Those who have part-time unskilled first jobs and “Top Executives” in large corporations. But I have never worked with a finer group of coworkers then I have the pleasure of working with now.

Maybe it has something to do with the “weeding out” process required to succeed at this job. It isn’t easy to jump though all the fiery hoops to get where we are now. Maybe it just takes a special breed of people to be willing to go through all of this for an average wage.

Whatever the case, it makes it a pleasure to come to work everyday. Change day is coming, where we are shuffled like a deck of cards. I’m looking forward to the new mix of coworkers that I’ll be sharing a chunk of my next 4 months with.

One comment I heard from an old timer, that has me thinking as this work shuffle goes down is, “It doesn’t matter if you really like your new work of if you really hate it. Because it only lasts four months and you will be bidding for new work again.

Helping Others

Rail Card

It was my trip of a life time. My dad and I touring Australia from top to bottom and from side to side on a one month Austrail rail pass that allowed us unlimited travel on all the railroads in the country. We were two weeks into our “Australian walk-a-bout” when riding a Melbourne commuter train toward their main station named “Spencer Street Station”.

Bouncing along eating an apple and enjoying a glimpse of this city of then 2.5 million people, I carelessly set my rail pass on the upholstered arm rest of my seat. Within moments a lurch of the train sent my plastic “credit card” like rail pass slipping into a small crack between the bench seat and the wall of the train. Our efforts were useless. There was no way we could get the rail pass back. The realization that this would effectively end our Australian travels filled me with dread and panic.

We wondered who could help us. What could we do? I wanted to send Dad for help at the Spencer Street Station while I just stay in the seat and ride to the other end of the line and back. I figured this was the only way to keep track of the exact spot where my rail pass lay hidden. But my dad wasn’t about to leave his teenage son going off to who knows where in this foreign city of 2.5 million.

We wrote down our train number and the railcar number. How could we identify this seat? Now the train was pulling into Spencer Street Station. We needed to get off here to go for help. I stuffed a wadded up train schedule into a vent above our seat as we stepped off the train.

The fellow at the information booth listened to us and then said we would need to speak to the station master. From my perspective, this was a very large station, and I wondered if and how long it would take to give my tale of woe to someone who could actually help. But within about 5 minutes, the station master came and heard my story of careless stupidity.

He expressed doubt that we could locate the exact car and seat where my rail pass lay hidden. We gave him our paper with the train number and carriage number that we had ridden. With continued doubt, he explained that we could have a maximum of 5 minutes when that train returned to the station. They couldn’t hold the train any longer. He could have a “Car Builder” there to pull one seat only. There wouldn’t be time for a second try.

The uncertainty of the next 2 hours waiting for the train’s return dragged. But just as promised, a few minutes before the scheduled time, this same station master and a mechanic with a tool bag arrived. As our train rolled into the station, our “car number” came into view. The four of us stepped inside, and I quickly looked for my ill-fated seat. Above was no wadded up train schedule. Was I turned around? Had the train turned around? Again I quickly scanned the interior. Over on the other side was my train schedule marking the spot.

I quickly stepped to the seat and pointed to the crack between the arm rest and the wall. “Right there!” I said with renewed confidence.

In a flash the “Car Builder” had his tools out and went to work. It took him less than a minute to unbolt the seat. As they lifted it away from the wall, my plastic green card lay right where I said it would be.

With a big smile and the “Aussie” accent that I had grown to love, the station master held up my wadded up train schedule and said, “Now that’s American ingenuity”.

This experience was back in May of 1977. So for almost 39 years, because of this one time that they helped me out, I have felt nothing but praise for all of the Australian rail systems. Things could have turned out so differently for me. And if they had, I could have only blamed myself. They had listened and understood what my problem was, outlined what they could and could not do to help. And then followed through with what they said they would do.

Since working for UTA as a railroad engineer, I have thought about this long past experience often. Every time someone makes a frantic inquiry about a lost cell phone, or needs help in some other way, I think about how I should respond. Do I really listen to the person who is asking for help (or in some cases isn’t actually asking, but needs a helpful response)? Do I blow them off “because their problems are caused by their own stupidity?”

I’ve been there, down stupid alley, as we all have. On the other hand, we clearly have restraints and guidelines on what we can do to help. But do I give the same respect that I, as a stupid teenager, received after I had screwed up? The station master actually gave me praise for my “American Ingenuity”. I can assure you that it feels better telling this story than if he had said to me, “What kind of dumb @#$ leaves his rail card out on the seat in a moving train?”

My lessons learned from that long since past experience that I hope that I incorporate into my daily work as a railroad engineer include:

• Am I a good listener? Like that great station master, do I really listen to understand the full scope of the problem at hand?

• Do I give clear communication of what I can and can’t do to help? As in my story, we also have restraints on what we can do to help someone. When that train returned to the Spencer Street Station, I knew we had one try and only one try to pull a seat to retrieve my rail pass. If I had failed to identify the correct seat, I would have gone away disappointed and dejected, but without ill feelings toward that Australian railroad. I would have known that they also wanted to find that rail pass and had done what they could.

• Do I do what I say I’ll do? I need to be careful not to make promises that I can’t keep. But I also need follow through with what I have agreed to do. Imagine the story I’d be telling these 39 years if that station master hadn’t returned with his “Car Builder” when that train came back into the station?

• Am I respectful in how I treat others? Whether it’s those I work with, or the customers that we serve, that station master of yesteryear helped me with more than saving the last two weeks of my “Walk-a-bout”. He was a great example of how to treat others, even when they screw up or do something dumb. Even when it’s just a dumb teenage kid.

As I get better at doing this, I’m creating a better quality of life. A better quality of life for me, for my co-workers, and for our customers. UTA likes to call this “Living the UTA Way”. I like to think that it is more just that way I am… the way I WANT to live.